Business Performance
Most Trusted Hospital
Praram 9 Hospital continues to pursue the vision of becomi
"The most trusted high-technology healthcare community"
(Most Trusted Hospital), offering quality medical services at cost-effective and reasonable rates (Value for Money Services).
Business Strategy
Praram 9 Hospital is advancing toward becoming a leading private hospital, combining international-standard medical excellence with deep expertise in complex and elderly care, while expanding into new patient segments through four integrated growth strategies.
Business Performance
Raising treatment standards to international recognition
Under the Global Standard strategy, Praram 9 Hospital continues to strengthen treatment quality, patient safety, and specialized medical expertise to enhance confidence among Thai and international patients.
Achieved a 99.23% JCI Reaccreditation Survey score, maintaining continuous JCI accreditation since 2010.
Ranked among Thailand’s Top 10 hospitals in Newsweek and Statista’s World’s Best Hospitals 2025.
Strengthened leadership in organ transplantation, with the highest number of kidney transplants among private hospitals in Thailand and first-time transplants for patients from Kazakhstan and Bangladesh.
Advanced Centers of Excellence, with the Orthopedic Center globally recognized by Newsweek and progressing toward International Training Center status.
Investing in technology and treatment experience to enhance service value
The Hospital continued to advance medical technology and patient experience, strengthening treatment precision, safety, service excellence, and brand trust among premium patient segments. Key achievements include:
Advanced surgical capabilities with the Da Vinci Surgical System for complex laparoscopic procedures, with full services launched in Q1/2026.
Elevated patient experience through Ward 12A and the Premium HD Room, offering greater privacy, comfort, and convenience.
Expanded critical-care capacity with a second Biplane Angiography system and a new Neuro ICU to improve access, reduce waiting times, and enhance treatment efficiency.
Strengthened brand leadership with the No. 1 Corporate Image Award in the private hospital category from Thailand’s Most Admired Company 2025–2026 by BrandAge.
Expanding partner networks to increase growth opportunities and patient access
The Hospital continues to expand domestic and international partnerships to broaden the patient base, strengthen medical capabilities, and capture growth opportunities in medical tourism. Key progress includes:
Expanded international insurance access through an MOU with Al Koot Insurance of Qatar, enabling cashless medical services for airline and leading energy-sector employees.
Advanced dialysis innovation through the APD Clinic partnership with Vantive, developing automated and home-based peritoneal dialysis services as a first in Thailand’s private hospital sector.
Broadened international referral networks through proactive medical consultations in Myanmar and expanded outreach across Qatar, the UAE, Saudi Arabia, Indonesia, and Kazakhstan for complex and difficult cases.
Driving the organization with digital technology and data to support sustainable growth
The Hospital is advancing toward a Smart Hospital by using digital technology and data to improve operational efficiency, enhance patient care, and support sustainable long-term growth. Key initiatives include:
Accelerating digital transformation through new HIS and ERP systems, paperless operations, and Data Analytics to improve management efficiency.
Introducing AI-enabled care support through AI Speech for medical documentation, reducing physicians’ administrative workload and allowing more time for patient care.
Enhancing end-to-end patient service by developing the Call Center into a One-Stop Service for appointments and preliminary cost estimates.
Strengthening sustainable performance with an AAA SET ESG Rating for three consecutive years from 2023–2025, reflecting strong governance, technology adoption, and sustainability practices.
