Challenges posed by Thailand’ s becoming an Aged Society have posed significant issues and business opportunities. In 2022, the proportion of the Thai older people was expected to reach 20 – 30 percent of the total population. Potential effects of the phenomenon of aging population were not only physical, but also psychological, social and intellectual frailty. Changes of the country’s population structure to an Aged Society has brought about business opportunities and challenges for the Hospital, in its capacity as a medical and healthcare service provider, in developing health innovations and technology to enable the delivery of such services as health checkups and medical treatment in the form of “Virtual Hospital”, Telemedicine as well as complex disease treatment and the opening of new specialized medical centers, such as LASIK Center, Spine Center, Sleep Center, which are the Hospital’s key strategies to add value to economic activities, reduce negative impact on the environment and uplift the quality of life and well-being of all members of society.
The Company has strived to achieve the transformation to a Digital Hospital and a leader in applying advanced technology to the delivery of comprehensive and complete holistic healthcare services covering medical treatment, disease prevention and control, rehabilitation and health promotion through collaborative engagement with its stakeholders in creating value and balancing the needs of all stakeholders along its business value chain on the basis of delivering quality healthcare services that meet the global standards in an effort to create new customer experience in terms of convenience and fastness of services. These are the Hospital’s key strategies to enhance its competitiveness by adopting digital innovations and technology as a primary tool for creating innovative services in parallel with creating social equality with useful information and services provided via digital media in order to achieve sustainable social well-being.